menu
menu

CallidusCloud Clicktools

This automated tool is able to capture user data and sentiments that can be turned into sales

8.6

66 Votes

  • Category Customer Service Software
  • Languages Afrikaans, Arabic, Bengali, Bulgarian, Catalan, Czech, Welsh, Danish, German, English, Estonian, Basque, Persian, Finnish, French, Irish, Gujarati, Hebrew, Hindi, Croatian, Hungarian, Armenian, Indonesian, Icelandic, Italian, Japanese, Georgian, Central Khmer, Korean, Latin, Latvian, Lithuanian, Malayalam, Marathi, Macedonian, Mongolian, Malay, Nepali, Dutch, Norwegian, Punjabi, Polish, Portuguese, Quechua, Romanian, Russian, Slovak, Slovenian, Spanish, Albanian, Serbian, Swahili, Swedish, Tamil, Tatar, Telugu, Thai, Turkish, Ukrainian, Urdu, Uzbek, Vietnamese, Chinese (Simplified), Tibetan, Fijian, Maltese, Maori, Samoan, Tonga (Tonga Islands), Xhosa

A comprehensive customer feedback and survey tool for businesses.

Overview

CallidusCloud Clicktools is a robust software designed to help businesses gather, centralize, and analyze customer feedback across multiple channels. The platform provides a variety of survey tools and customer experience management features that enable businesses to understand and improve their customer relationships.

Key Features

Advanced Survey Tools: CallidusCloud Clicktools offers a wide range of survey options, from simple questionnaires to complex, multi-page forms. The software also provides numerous question types, including multiple choice, free text, ranking, and more.

Integration Capabilities: The platform seamlessly integrates with popular CRM systems, including Salesforce and Microsoft Dynamics. This enables businesses to directly feed customer feedback data into their CRM, providing a comprehensive view of customer interactions.

Data Analysis and Reporting: CallidusCloud Clicktools includes advanced data analysis tools that allow businesses to analyze customer feedback and identify trends. Additionally, the software offers customizable reporting options to present data in a clear and concise manner.

Performance

CallidusCloud Clicktools performs exceptionally well, providing reliable and efficient service. The platform's user interface is intuitive and easy to navigate, making it accessible for users of all skill levels. Its integration capabilities ensure a streamlined process that eliminates the need for manual data input. The software's data analysis and reporting tools are also impressive, delivering insightful and actionable information.

Conclusion

In conclusion, CallidusCloud Clicktools is a powerful and versatile customer feedback management tool. Its advanced survey tools, seamless integration capabilities, and comprehensive data analysis and reporting features make it an essential tool for businesses looking to understand and improve their customer relationships.

Company
SAP
HQ Location
Walldorf, Germany
Ownership
NYSE:SAP
Total Revenue (USD mm)
$27,338
Top 5 CallidusCloud Clicktools Alternatives

SurveyMonkey

An intuitive platform for marketers and HR professionals to create surveys for customers and employees

Qualtrics Core XM

A market research platform that produces actionable insights and detailed metrics on current trends

Podium

Digital marketing solutions to help local businesses collect reviews, deliver customer service, and take payment from customers on mobile

UserTesting

A human insight platform that monitors your audience and learns what they engage in and what they like

Medallia

Capture useful customer feedback on social media, email, and text to perfect your company's customer experience